Auto Renu › Insurance › Windshield Replacement With Insurance
We Accept Insurance Work Orders

Windshield Replacement Through Your Insurance

File Your Claim · Send Us the Work Order · We Come to You

If your comprehensive policy covers glass damage, you can use your insurance at Auto Renu. Your deductible applies per your policy. We accept work orders by fax or email.

1-800-684-3629 Get a Quote First
Work Order Required Fax or Email Accepted Mobile Service — We Come to You Same-Day Available

Important — Please Read Before Calling

  • Your deductible is required — We collect your deductible at time of service. The amount depends on your specific policy.
  • You file the claim, not us — Call your insurance company directly to open the glass claim. We do not contact your insurer on your behalf.
  • A work order is required to schedule — Once your insurer approves the claim, have them fax or email the work order to us. We cannot start work without it.
  • Check your coverage first — Not all policies cover glass. Confirm you have comprehensive coverage and ask about your glass deductible before calling.

How the Insurance Process Works

3 steps — you handle steps 1 & 2, we take it from there

1

You File the Claim

Call your insurance company and open a glass/comprehensive claim. Tell them you want to use Auto Renu Auto Glass in Walnut Creek, CA.

2

Get the Work Order to Us

Ask your insurer to fax or email the approved work order directly to Auto Renu. We cannot schedule without it. Email: [email protected]

3

We Come to You

Once we receive the work order, we schedule your mobile appointment. Our tech comes to your home or office in East Bay CA. Your deductible is due at time of service.

What Your Comprehensive Coverage Typically Covers

Usually Covered

  • Front windshield replacement
  • Rear window replacement
  • Side door window replacement
  • Windshield chip / crack repair
  • Damage from rocks, hail, vandalism

Important to Know

  • Your deductible applies — confirm the amount with your carrier
  • Some policies have a separate lower glass deductible
  • ADAS recalibration may or may not be covered — ask your carrier
  • Collision-only policies do NOT cover glass
  • Liability-only policies do NOT cover glass
Tip: Before filing, call your carrier and ask: "Do I have comprehensive coverage? What is my glass deductible? Is ADAS recalibration covered?" — knowing this first saves time.

Insurance Carriers We Work With

We accept work orders from all California-licensed carriers

AAA / CSAA
State Farm
GEICO
Farmers Insurance
Allstate
Mercury Insurance
Progressive
Nationwide
Travelers
USAA
Liberty Mutual
21st Century
Wawanesa
Infinity Auto
Kemper
Bristol West

Don't see your carrier? Call us — we accept work orders from all insurers.

Frequently Asked Questions

Do I have to pay a deductible?

Yes. Your comprehensive deductible applies. The amount depends on your policy — it could be $0, $100, $250, $500, or more. Call your carrier to confirm before scheduling.

Can Auto Renu file my insurance claim for me?

No — you must call your insurance company directly to open the claim. We are not authorized to file claims on your behalf. Once the claim is approved and a work order is issued, have your insurer send it to us.

How do I get the work order to Auto Renu?

After your insurer approves the claim, ask them to fax or email the work order to Auto Renu. Once we receive it, we will contact you to schedule your appointment.

Will filing a claim raise my insurance rates?

California law generally prohibits rate increases for comprehensive glass claims, but policies differ. Confirm with your carrier before filing.

Is ADAS recalibration covered by insurance?

Some policies cover ADAS recalibration when it is required after windshield replacement — but not all. Ask your carrier specifically about calibration coverage when you file the claim.

Can I get a quote before filing the claim?

Yes — call us at 1-800-684-3629 or use our online quote form. Knowing the replacement cost can help you decide whether it is worth filing versus paying out of pocket, especially if your deductible is high.

Ready to Schedule?

File your claim with your insurer, then have them send us the work order. Once we receive it, we'll schedule your same-day mobile appointment across East Bay CA.

Send Work Orders To:

Email: [email protected]

Or ask your insurer to call us at 1-800-684-3629 to coordinate

1-800-684-3629 Get a Quote First